Functional Assurance & Warranty

We customize and create watch parts for you, so every component is engineered to integrate seamlessly with your timepiece, ensuring mechanical harmony and long-term functionality.

Your custom timepiece remains protected globally. We replace the original manufacturer's warranty with our 2 year international coverage, which covers:

  • - Mechanical components (movement and functions)
  • - Manufacturing defects
Functional Assurance & Warranty
Swiss Standard Relentless Testing

Swiss Standard | Relentless
Testing

Pre-Delivery Trials

Pre-Delivery Trials

Testing Details

Waterproof Rigor: 30-meter submersion tests exceeding ISO standards.

Thermal Stress: -15°C to +50°C simulations mimicking decade-long wear.

Final Inspection: Every component undergoes 18-point scrutiny under 40x magnification.

Post-Delivery Safeguards

Post-Delivery Safeguards:

· Adequate Delivery Mode:
DDP Incoterms (duties prepaid), real-time logistics tracking.
· 7-Day Full Accountability:
Free remake/reimbursement for shipping damages or craftsmanship flaws.
· Lifetime Stewardship:
Cost-price repairs (parts only) indefinitely.
Priority access to technical archives for discontinued models.
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