Functional Assurance & Warranty
We customize and create watch parts for you, so every component is engineered to integrate seamlessly with your timepiece, ensuring mechanical harmony and long-term functionality.
Your custom timepiece remains protected globally. We replace the original manufacturer's warranty with our 2 year international coverage, which covers:
- - Mechanical components (movement and functions)
- - Manufacturing defects
Pre-Delivery Trials
Waterproof Rigor: 30-meter submersion tests exceeding ISO standards.
Thermal Stress: -15°C to +50°C simulations mimicking decade-long wear.
Final Inspection: Every component undergoes 18-point scrutiny under 40x magnification.
Post-Delivery Safeguards:
· Adequate Delivery Mode:
DDP Incoterms (duties prepaid), real-time logistics tracking.
· 7-Day Full Accountability:
Free remake/reimbursement for shipping damages or craftsmanship flaws.
· Lifetime Stewardship:
Cost-price repairs (parts only) indefinitely.
Priority access to technical archives for discontinued models.
